Privacy Policy

This privacy policy has been established by SAS HOTEL PRINCE DE GALLES, located at 4 Avenue du Général de Gaulle, BP 21, 06500 Menton.

We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

This policy applies to all our services: website, mobile site, online store and mobile applications.

We collect the following data:

• Identity: surname, first name, title, date of birth
• Contact details: postal address, email address, phone number
• Payment data: banking information (via secure system)
• Connection data: IP address, connection logs
• Browsing data: cookies, pages visited, visit duration
• Preferences: language, preferred room type, selected services

Your personal data is used to:

• Process and manage your bookings
• Send you confirmations and information about your stay
• Improve our services and personalize your experience
• Inform you about our offers and promotions (with your consent)
• Comply with our legal and regulatory obligations
• Perform statistics and attendance analysis

In accordance with GDPR, you have the following rights:

• Right of access: consult your personal data
• Right of rectification: correct your inaccurate data
• Right to erasure: delete your data
• Right to object: refuse the processing of your data
• Right to restriction: limit the processing of your data
• Right to portability: retrieve your data in a structured format

To exercise these rights, contact us at: hotel@princedegalles.com hotel@princedegalles.com

We implement all appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.

Our site uses the HTTPS protocol to secure data exchanges.

Payments are processed through PCI-DSS certified platforms.

Your data is retained for the period necessary for the purposes for which it is collected.

Booking data is retained for 3 years from your last stay.

Payment data is not stored on our servers but transmitted directly to our secure payment provider.

Your personal data is never sold to third parties.

It may be shared with our service providers (payment, booking) only as part of the performance of our services.

These providers are bound by confidentiality obligations and cannot use your data for other purposes.

Our site uses cookies to improve your browsing experience.

You can configure your browser to refuse cookies, but this may limit certain site features.

We reserve the right to modify this privacy policy at any time. Changes take effect upon publication on the site.